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FASTSHIP
FASTSHIP

Faq's

Get Answers

Things You Need to Know and
We Know Your’s

  • 01. What warranties do i have for my shipments?
    As a shipping company, FastShip offers various types of warranties and guarantees for your shipments, including: Guaranteed delivery time: FastShip guarantees that your shipment will be delivered within a specified timeframe. If we fail to ...
  • 02. What are the usual methods of freight payment in FastShip?
    There are several methods of freight payment available in FastShip, including: Electronic Funds Transfer (EFT): This is a fast and secure way to transfer funds directly from your bank account to FastShip’s account. You can ...
  • 03. What types of packages can I ship with FastShip?
    FastShip accepts various types of packages, including documents, parcels, freight shipments, and oversized items. We have different shipping options and pricing plans to accommodate different package sizes and delivery requirements.
  • 04. How can I track my package with FastShip?
    FastShip provides real-time tracking updates for all packages shipped through our service. You can track your package using the tracking number provided by our system, which can be accessed through our website or mobile app.
  • 01. How can I become a supplier for FastShip?
    We welcome suppliers who can provide quality shipping-related products and services to our customers. Please contact us through our website or email us at [email protected] with your company information, product or service offerings, and any relevant ...
  • 02. What types of products or services do you need from suppliers?
    We are interested in partnering with suppliers who can provide a range of products and services, including packaging materials, shipping labels, printing services, logistics software, and other related products. We also need suppliers who can ...
  • 03. How do you work with your suppliers to improve your service?
    We maintain a collaborative and transparent relationship with our suppliers to ensure that we can provide the best possible service to our customers. We regularly review their performance and work with them to identify areas ...
  • 01. What job positions are available at FastShip?
    FastShip offers a range of job positions in various departments, including customer service, operations, sales, marketing, and IT. We regularly update our job postings on our website, and you can also sign up for job ...
  • 01. What is FastShip?
    FastShip is a leading shipping and logistics company that provides domestic and international shipping services, express delivery, freight forwarding, customs clearance, and logistics solutions for individuals and businesses. Our mission is to provide reliable and ...
  • 02. How long has FastShip been in business?
    FastShip was founded in 2021, and since then, we have been serving customers in 27 countries worldwide. With our extensive network of partners and logistics experts, we have become a trusted partner for businesses of ...
  • 03. What makes FastShip different from other shipping companies?
    At FastShip, we are committed to delivering exceptional customer service and quality shipping solutions that exceed our customers’ expectations. We offer a wide range of shipping options and value-added services, including pickup and delivery, packaging ...
  • 04. Where is FastShip headquartered?
    FastShip’s global headquarters is located in Da Nang, and we have regional offices and distribution centers in Ha Noi & Ho Chi Minh City. Our extensive network of partners and agents allows us to provide ...